Terms & Conditions

Shipping:

  • Eco post: 5-10 delivery days (Australia and Hong Kong 10-12 delivery days). **Free shipping**.
  • Express airmail: 2-4 delivery days. Shipping cost is 26$.

Please note that ECO Post is only available in the following countries: USA, Austria, Australia, Italy, Ireland, Belgium, Brazil, United Kingdom, Germany, Denmark, Netherlands, Hong Kong, Greece,  Norway, Japan, Spain, Poland, Portugal, Finland, France, Canada, Sweden, Switzerland. (Shipping to Australia and Hong Kong takes about 10-12 days).

*Israeli business days are Sunday-Thursday.
    • All the jewelry pieces are made to order.
    • Orders are shipped within 2-5 business days depending on items processing time.
    • Orders are shipped by registered airmail with a tracking code.
    • International shipping from Israel usually takes 2-3 weeks. Delivery times estimated a delay may occur by post, custom or holiday.
    • We do not ship until the payment has been confirmed.

    Customs and Import Taxes:

    • Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

    Returns & Exchanges:

    • If you are not satisfied with your order you can return or exchange the item within 14 days after receiving the item.
    • Shipping cost will not be returned, and it is the buyer's responsibility to pay for the return shipping costs.
    • Items must be unworn/unused and in original condition
      and packaging.
    • If the package has not been picked or claimed by the buyer or there was a lack of response from the buyer and the package has been automatically returned to us, the buyer will be responsible for paying the shipping fee again.

    * Please make sure your address and PayPal address match, to avoid confusion.